Skip to content
Book a Demo Get Started

Industries · Logistics

AI Voice Agents for Logistics and Delivery Businesses.

Answer shipment and delivery enquiries, capture exceptions and route urgent issues to your operations team, without long hold times.

Get Started
Book a Demo
Logistics Agent Live · 00:00Example
  1. Caller: My parcel was supposed to arrive yesterday.
  2. Agent: I’m sorry about the delay. Could you share your shipment reference?
  3. Caller: It’s LX-20931.
  4. Intent detected · Delivery exception
  5. Agent: Thank you. I’ve logged this for our operations team and they’ll update you shortly.
Human handoff readyTranscript & summary saved

Use cases

Calls OwnCoWorker can handle in logistics

Shipment enquiries

Respond to common tracking and delivery questions.

Delivery rescheduling requests

Capture new preferences for your team.

Exception reporting

Damaged, delayed or missing items logged clearly.

Pickup requests

Collect pickup details and timing.

Driver & partner lines

Separate agents for internal callers.

Escalation

Urgent issues go straight to operations.

Why OwnCoWorker

Simple. Plugged in. Affordable.

Recommended agents

Agent templates for your team

  • Customer Support

    General Support Agent

    Answers everyday customer questions accurately from your knowledge base, at any hour.

  • Industry-specific

    Logistics Support Agent

    Answers shipment questions, logs delivery exceptions and escalates urgent issues.

Explore all agents

Good to know

Designed with your sector in mind

Live tracking integrations are not yet available. Agents answer from the information you provide and capture requests for your team.

Routing

One number for every kind of call

Incoming customer callOne business number

"I'd like a quote for 20 seats."

Understands intentIntelligent routing
  • SSales AgentPricing, enquiries and demos
  • SSupport AgentOrders, issues and how-to help
  • FFeedback AgentPost-service surveys
  • RReceptionistGreetings, hours and directions
Resolution or human handoffDemo request captured

The math

Scale support and sales without scaling headcount.

Hire more support agents
HiringTrainingNight shiftsAttrition
Add OwnCoWorker AI coworkers
Usage-based24/7No hiring
10xlower cost than growing your team

Illustrative comparison. Actual savings depend on your call volume and team costs.

FAQ

Frequently asked questions

Can it look up live tracking?

Not yet. Tracking integrations are on our roadmap. Today it captures and routes requests.

Can drivers use a separate line?

Yes. Create a separate agent or workspace for internal callers.

Can it escalate urgent issues?

Yes. Human handoff sends urgent calls to your team.

Your next coworker is ready.

Plug in your number, pick an agent and let AI handle the calls your team can’t.

Get Started
Book a Demo